Support Page

Frequently Asked Questions

Who is Orb?

Orb is a full-time streamer from Stockholm, Sweden. He has a background in competitive Counter-Strike, while he still enjoys FPS titles such as Call of Duty, he focuses his stream on variety gaming and enjoyment. He streams five – six times a week on Twitch, and we would love to see you there and get involved with the community!

Read more about Orb here.

Where can I find Orb?

When trying to stay hip and current (yupp, Orb’s old), it’s important to be active on social media. Find Orb at the links down below and drop him a message!

Twitter: https://www.twitter.com/Orb
Facebook: https://www.facebook.com/IncredibleOrb
Instagram: https://www.instagram.com/IncredibleOrb
Youtube: https://www.youtube.com/Orb
Twitch: https://www.twitch.tv/Orb
Reddit: https://www.reddit.com/r/IncredibleOrb
Steam: https://steamcommunity.com/groups/IncredibleOrb 

How can I contact Orb regarding a business inquiry?

If you’re interested in working with Orb you can contact him directly via his business email: [email protected]

Serious business inquiries only, please. Community related emails should be sent to [email protected]

Does Orb have a stream schedule?

Orb streams Monday thru Sunday from around 17:00 (Sweden, GMT +1), with Wednesday and Sunday being days off. For changes and extra streams make sure to have Twitch Notifications turned on for Orb’s channel and follow Orb on Twitter.

Ban Appeals

If you’ve found yourself banned on Twitch you are able to email Orb at [email protected], he will review your ban and inform you of the result. You must however provide a full account of why you were banned; and your opinion on why you should be unbanned. You can either write this out yourself or use our template below.

Twitch Username (When banned):
Date of Ban (Estimate):
Reason of Ban:

Why should your ban be lifted:
Other Comments:

We would appreciate if you don’t submit Tickets for Time Outs and Purges however if you feel like you’re being targeted unfairly and want to report it to Orb, please do so and we will review the situation.

I won a raffle, how do I claim my prize?

Congratulations! First thing to do is to check if you got a Twitch whisper from Orb to double check that you actually won, this whisper will contain all the information you need about your prize and how to give us your information.

You will need to email: [email protected] to confirm your prize. Full details will be included in the whisper from Orb.

Orbeytron Name Change

To request the transfer of Orbits and hours to your new name please email [email protected] with the following information:

Old Twitch Username:
New Twitch Username:

Please ensure the subject of the email is “Orbeytron Name Change” to ensure the appropriate attention is given.

Merch Orbits Redemption

To request the Merch for Orbits Redemption please email [email protected] with the following information:

Twitch Username:
Merch Purchased:
Proof of Purchase:

Please ensure the subject of the email is “Merch Redemption” to ensure the appropriate attention is given.

Orb's Gear & PC Setup

Quick Links

VOD Guides

Twitch collections

Orbeytron

Raffle and Documentation

Discord

Join Orb’s Discord

Steam

Join Orb’s Steam group

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Want to get in touch with Orb?

 

Contact him via the Community Email ([email protected])